📘 SMS TERMS OF SERVICE (TOS) – JT Solar Group
Program Name: JT SOLAR GROUP
Program Description: By opting into the JT Solar Group SMS Program, you agree to receive text messages related to solar services, including appointment reminders, project updates, service notifications, energy savings insights, and occasional promotional or educational content. Message frequency varies.
Opt-Out Instructions
You may cancel the SMS service at any time. Simply text “STOP” to the number you receive messages from. After texting “STOP,” you will receive a confirmation message. Once confirmed, you will no longer receive SMS messages from us.
Rejoining Instructions
If you would like to rejoin the SMS program after opting out, simply opt in again using any original signup method (online form, verbal/written consent, or keyword opt-in). Once you opt back in, messaging will resume.
Help Instructions
If you are experiencing any issues with the messaging program, reply with “HELP” for more assistance or contact our support team at:
📧 joel@jtsolargroup.com
📞 913-263-0923
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates Disclaimer
Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions regarding your text or data plan, please contact your wireless provider.
Privacy Policy Link
For information regarding how we handle your data, please review our Privacy Policy:
🔗 https://www.jtsolargroup.com/privacypolicy
Compliance With Industry Standards
Our messaging program complies with CTIA guidelines, carrier requirements, and standard best practices for mobile message programs.
Legal Compliance
By opting into our SMS program, you acknowledge that you have provided express consent to receive messages, and that consent is not a condition of purchase. Messaging is subject to all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).
📘 PRIVACY POLICY – Tolla LLC dba JT Solar Group
This Privacy Policy explains how Tolla LLC dba JT Solar Group (“we,” “our,” or “us”) collects, uses, and protects your information when you interact with our website, services, or SMS programs.
Information We Collect
We may collect personal information you provide voluntarily, including:
Name
Phone number
Email address
Address
Information submitted through website forms or SMS opt-in programs
How We Use Your Information
We use your information to:
Provide and manage solar services
Send appointment reminders, updates, and project communications
Deliver SMS messages you have opted into
Respond to customer support inquiries
Improve website performance and service quality
📱 SMS-Specific Privacy Requirements
As required by CTIA and TCPA compliance:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers directly supporting the delivery of our text message services.
If any other sections mention information sharing, apply the required disclaimer:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Sharing of Information
We do not sell or share personal information for marketing.
We may provide information to subcontractors or service providers solely for operational purposes, such as:
Customer service
Website hosting
Messaging delivery services
All such service providers are required to protect your information, and:
Text message opt-in data and consent is never shared with any third parties, except aggregators and providers needed to deliver SMS communications.
Your Rights
You may request to update or delete your information at any time by contacting us.
Data Security
We implement reasonable security measures to safeguard your information from unauthorized access.
Contact Information
Company Legal Name:
Tolla LLC dba JT Solar Group
Business Address:
12010 South Hagan St
Customer Service Email:
joel@jtsolargroup.com
Customer Service Phone:
210-901-9104